DISCLAIMER: All products sold on this
website are intended to promote an inherently dangerous sport. ZOR products are
intended to be used in off road controlled environments only. By purchasing any
parts from ZuksOffRoad, the user, purchaser or installer accepts that
ZuksOffRoad has zero liability for any type of damage caused by ZuksOffRoad
products or sub-vendors products sold on the zuksoffroad.com store. Installing any ZOR product, or product purchased from ZuksOffRoad, makes it nonreturnable so the ZOR policy
is ALL SALES FINAL/NO REFUNDS. We have repaired ZOR damaged products many
years after the sale and through the changing of owners. The only implied
warranty offered by ZOR is, “if our
weld breaks, for whatever reason, we will repair that broken weld”. But
seriously, talk with MY, he is a problem fixer. All shipping charges are the sole responsibility of the
customer.
INSPECTION: It is the responsibility of the customer to
examine all parts immediately upon receipt of order. ZuksOffRoad must be
notified of any discrepancies, via email to [email protected],
within one week of receipt of parts. If ZuksOffRoad is not notified within one
week, we cannot guarantee replacement of missing/damaged parts.
WARRANTY: All items returned for warranty must be
pre-approved and returned with a return authorization. Please contact [email protected] for
all warranty issues. All shipping charges are the sole responsibility of the
customer.
RETURNS AND ORDER CANCELLATIONS: ZuksOffRoad policy is All SALES FINAL/NO REFUNDS, but ZuksOffRoad shall have absolute discretion whether to accept returns/cancellations for credit or for exchange. In any event, when returns are accepted, there will be a 15% restocking fee. Please send requests to [email protected]. All shipping charges are the sole responsibility of the customer.
CUSTOMER OWNED PARTS: If you are shipping your parts to
ZuksOffRoad for modification, please email [email protected] for an
authorization number. This number must be included with your name and contact
information inside the package. All shipping charges are the sole responsibility of the
customer.